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{short description of image} FAQ
Can HEIA serve non members?
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Sure, HEIA can serve whoever works in the horticultural sector.
So we can offer our service to non members with special conditions.

What are the most common certificates that HEIA can prepare your staff/farm or company for?
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HACCAP
GLOBAL GAP
BRC
Iso22000
LEAF
IFS
Tesco

What is quality service?
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Quality control services focus on the organization and implementation of export quality standards of fresh products and in-packing house processes. HEIA specialists offer A wide range of advisory, training and management activities in quality control during pre-harvest, harvest and post-harvest of all major export crops.

HEIA advisors and teams can be contracted for:
  • Inspection and staff training on export quality and international food safety standards of harvested and packed fresh products
  • Skills training of "pickers and packers"
  • Design and management of the operational organization of quality control teams at your farm and packing/cooling station
  • Management design and training of packing lines and packing station
  • Waste management
  • Assistance and advice on export logistics from "packing to shipping".

How to join HEIA?
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Call the HEIA Membership Services Division under ++20 2 38 37 11 22 (ext. 139) or kindly fill in the following Membership Information Form and send it back by fax ++20 2 38 37 11 44.
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Click here to fill in the membership information form

Can HEIA provide information about the horticultural global market?
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Yes, HEIA offers periodic information 3 times a week by emailing the latest updated information to its members with the latest market prices reports, demands, etc.

Can HEIA create a tailor-made training course to a specific farm task?
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Yes, HEIA provides professional training services, and courses can be tailor-made even on the spot to specific customer needs.

I heard that HEIA can provide experts. Is this correct?
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Yes. HEIA can provide experts in the main horticultural export crops according to a quarterly schedule. You can submit your needs all over the year and we will communicate with you before to include you in the expert scheduled tour during his visit.

Can a HEIA representative pay a visit to my farm and spend time with my team?
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Yes. A HEIA representative would be pleased to do this. All you need to do is to inform us as early as possible so that we can schedule a visit.

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